Internal platform
RPM Ops Platform
An internal operating environment connecting RPM's CRM, marketing workflows, reporting and visibility tools.
RPM's role: Built and operated by RPM Digital Business for internal operations.
01 / What RPM did
The engagement.
Context
RPM Ops brings sales, content and marketing operations into an internal working environment. Its repository includes CRM records and pipeline views, reporting, social operations, briefings and local visibility tools.
RPM's participation
RPM built and operates this platform for its own team. The modules shown are part of the internal product; their presence does not mean every client uses every module.
02 / Scope
Inside the system.
CRM & pipeline
Leads, contacts, companies, opportunities and pipeline views.
Opportunity & task operations
Today work queue, activities, tasks and sales goals.
Reporting & measurement
CRM reports and operational reporting views.
Automations
CRM automation configuration and execution views.
Social & content operations
Creation, scheduling, gallery, brand profiles and content sources.
Search & local visibility
Search Console, GBP and local visibility tooling.
System architecture
How it connects.
Acquisition & visibility
Search, social and local visibility tools
CRM & pipeline
Leads, accounts and opportunities
Workflows
Tasks and automations
Operations
Reporting and measurement
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